Cancellation Policy

Last updated: January 2026. Plans change — recordings run long, guests cancel, launches slip. This policy keeps rescheduling fair for everyone.

Studio sessions. Reschedule or cancel free of charge up to 48 hours before your session. Within 48 hours, a fee of 50% of the session price applies, since your engineer and room were reserved for you. No-shows are billed in full.

Production and project work. You may pause or cancel an in-progress project at any time. Work completed to the cancellation date is billed at the quoted rate, and delivered files are yours to keep. Deposits cover scheduling and preparation, so they are non-refundable once work has begun.

Monthly plans. Retainers for ongoing production, hosting, or growth renew monthly and can be cancelled with 14 days' notice before the next cycle. We finish every episode already in progress and hand over all access and files.

How to cancel. Email hello@tapeglow.studio or call +1 (512) 555-0134. A written confirmation from us finalizes the change — if you don't receive one within a business day, please follow up.